Proactive Re-skilling

Today's ET contains a short interview with management guru Ram Charan. The gyaan he gave was more or less routine, but one paragraph that caught my eye was this one:

To be world class you need to focus on people. A leader's highest lever is people: people before strategy. People compete, businesses don't. Leaders create vision or embrace a vision, they align people emotionally, they lead other people to a certain direction, but they also have to develop people ahead of the business needs.

Let's take a closer look at the last bit: "leaders have to develop people ahead of the business needs". Companies will go through ups and downs but as a leader, you need to keep moving things forward, for which you may sometimes have to redeploy key people in new and unfamiliar roles. Such changes may especially be required in bad years like 2008 and 2013, when it would not be unusual to move someone from delivery to sales or from production to maintenance. But such a transformation cannot be achieved suddenly or in a "perform or perish" mode. As a leader, you need to anticipate the need for such role changes well in advance and start re-skilling the concerned employee. This is where constant engagement with the team becomes crucial. If you have regular meetings with your staff, even during "business as usual" times, you can identify candidates for re-skilling and get them started on the learning curve. This makes it easy for them to pick up the new skills at their own pace and more importantly, it becomes easy for you to re-deploy them at the right time.

Football and Leadership

The Corporate Dossier supplement of today's ET has an interesting article about the lessons a corporate Senior Manager can draw from the world of football. Anyone who follows the English Premier League would know that Managers of top club football teams face much more pressure than their corporate counterparts. So it is difficult to disagree with leadership expert Mike Carson when he says that if you can manage a football team, you can lead anywhere in the world. Here are the 5 key learnings from the said article, albeit slightly modified to be less football-specific.

A Manager:

1. Needs to be equipped to handle exogenous shocks

2. Should understand the values and beliefs that drive the team members

3. Has to realize that no team member is bigger than the team

4. Should know how to manage multiple stakeholders

5. Must relish the role and focus on getting the priorities right

Leadership, Guru, Broom

In a supplement of yesterday's ET, Sadhguru Jaggi Vasudev says that leaders need three Is - inspiration, integrity and insight. "Leaders essentially grapple with something larger than what others are willing to grapple with, which is what makes them leaders. They need inspiration to be able to do that, else they will get frustrated. The second component is integrity, which is a key element in building trust, without which you are never ever going to be a leader. Integrity is about coherence between what you say, do and think. It is in your actions, in the way you are, the way you carry yourself. [...] Life offers leader a perch higher than other people have. If leaders cannot see any better than others, they become objects of ridicule. They must have insight into situations, into problems and possible solutions."

The guru also offers an excellent explanation for the "drought of leadership at all levels of life in our country". He says, "Being an occupied nation for centuries, we have learnt to keep our heads down. If I get up and do something, I may get into trouble." I think he has really nailed that one - whether in politics or in the corporate world, we Indians have an in-built tendency to lie low and go with the flow. We know that anyone who dares to stand up and challenge the status quo is either cut down to size or forced out of the race. To break the monopoly of the leadership elite, you need to build up a certain escape velocity, for which you need to be very strong-willed and thick-skinned.

But that is what leadership is all about, isn't it? Breaking the shackles... As the guru further says, "Leadership is neither about you or me, it is about something that needs to be done. Leaders figure out how it can be made to happen and get ten or a million people to see that this is the way to do it." In the field of politics, Arvind Kejriwal is a good example of this. Although the existing political parties tried their best to derail his popular movement, AK managed to get millions of Indians hooked on to his simple but powerful message of demolishing corruption. The results are there for all to see. What remains to be seen is how far AK's movement goes towards its ultimate goal.

AK's inspiration, one can say, was the redoubtable Anna Hazare. His insight was the realization that no system can be changed from the outside - when the political parties scuttled his Jan Lokpal agitation, AK decided that "if you can't beat them, join them". He waded into the cesspool of politics wielding the broom of his own political party, to sweep away the entrenched resistance to change. Now we come to the guru's third point of integrity, which will be the toughest challenge yet for AK and his team. If they can't walk the anti-corruption talk in terms of their own behaviour, the very citizens who have empowered their broom will also sweep them out of existence.